Frequently asked questions

What is Appointo?

Appointo is the best appointment scheduling software for your online business in Shopify and any other platform. The app aims to save time, scale appointment sales, and enahance the service quality of your business.

Who benefits from Appointo?

Appointo booking software is designed to cater to a diverse range of individuals and businesses that rely on appointments and scheduling for their services. We serve individuals, small businesses, and organizations. No matter how many customers you have, we are here to help you. Appointo’s booking system is used to make appointments and send personalized automated reminders via e-mail and SMS. The calendar booking app is the perfect solution for all other industries and professions in which making an appointment is integral to their business.

Is Appointo just a regular online booking system?

No, it is so much more than that. Our appointment booking app does share some features with a regular online booking system; however, it offers a more comprehensive and tailored solution. You can use Appointo to handle reservations from your customers, accept payments from them, send them notifications, automatically create invoices, and so much more. Appointo is specifically designed to integrate seamlessly with Shopify stores in under 2 minutes. This specialized integration can offer a more cohesive experience for businesses using Shopify as their e-commerce platform.

What are the key features of Appointo’s appointment booking system?

Appointo's appointment booking system boasts of seamless integration with Shopify and other platforms, ensuring a user-friendly experience for merchants.
- It provides real-time availability updates, reducing scheduling conflicts, and automated reminders to curb no-shows.
- Our calendar booking app is tailored for diverse industries, it offers customization options for personalized appointments and quick set-up.
- With robust analytics, businesses gain insights into customer behavior and peak booking times. Appointo's efficiency extends to marketing integration, allowing promotions tied to appointments.
- Appointo’s versatility, coupled with a comprehensive feature set, makes it a powerful tool for optimizing scheduling, enhancing customer experiences, and boosting business productivity.

Can I unsubscribe from Appointo at any time?

Yes, you can cancel the subscription whenever you want. Our appointment booking app does not tie you down to long-term contracts. You can use Appointo by paying us periodically.

Can I change my subscription plan at any time?

Yes, you can switch between subscription plans based on your requirements. If you choose to upgrade during the invoice period, we will only charge you for the actual number of days used. If you downgrade during the invoice period, we will use the remaining amount for future payments or refund you.

Can I use Appointo if I don't have my website?

Of course yes! The Appointo appointment booking app can be leveraged as an independent calendar. We send an exclusive link to the calendar that you can pass on to your customers.

Can I have different calendars in Appointo?

With Appointo, you have the flexibility to create an unlimited number of calendars with unique URL addresses. You can configure all of them with your services or with your employees. You can also customize each calendar to look different using different logos or colors.

Can I share the Appointo calendar on my website?

Of course, you and you should:) Appointo offers the possibility of placing the calendar on your website as a permanent element (inline embed) and as a convenient widget that allows you to open the calendar as a popup window. You can also choose whether the calendar needs to be displayed with all your services or just selected ones.

Does Appointo provide an online schedule for employees?

Yes, our appointment booking system provides an intuitive online schedule with a division into days, weeks, and months. You can easily manage all appointments, review the current schedule, and modify planned meetings.

Can I fix a specific schedule for my services, not a regular one?

Our online booking system provides flexible time settings where you can create both weekly availability and date-by-date schedules.

What notifications can I send with Appointo?

Appointo offers reservation notifications via automated emails and texts for reminders, confirmations, rescheduling, and so on. You can customize the content of notifications and choose the type of notifications you want to send to customers.

Does Appointo support online payments?

Yes, Appointo allows you to accept payments directly from the mobile application and website. Various payment methods are supported, such as Google Pay, Apple Pay, payment cards, and bank payments.

Can Appointo offer subscriptions for customers?

Yes, Appointo allows you to create subscriptions for services and fix the amount and frequency of charges, and limitations for your calendar.

What programs does Appointo integrate with?

Appointo supports calendar integrations with Google Calendar, Microsoft Outlook, and iCloud.

Can I sync my agenda with Google Calendar?

Yes. We provide a 2-way synchronization with Google Calendar as part of our customized features. You can export bookings from Appointo to Google Calendar and also import events from Google Calendar to Appointo to block those times.

How much does Appointo cost?

Appointo has various options depending on your needs. If you are on shopify, the pricing options are here. For independent pricing, please click here

Are there additional charges associated with Appointo?

There are no hidden charges.

Do I need to select a plan right away?

Relax, all you need to do is sign up for free and you get a 14-day free trial of our online booking system with all features. After your free trial period, you can choose a plan that suits you best. Our team of experts is always there to assist you with your decision.

What if my bookings turn out to be more than included in the plan I chose?

You sure must be really happy getting all those bookings! Now you have the option to upgrade to a higher plan with the best appointment scheduling software.

Do you include support?

Of course, we do. We offer both live chat and email support to all of our users. You can connect with our customer care team here

Are my payment details secure?

Yes, absolutely. When you pay for Appointo you go through our secure payment processing gateway.

Do I need to select a plan right away?

Relax, all you need to do is sign up for free and you get a 14-day free trial of our online booking system with all features. After your free trial period, you can choose a plan that suits you best. Our team of experts is always there to assist you with your decision.

Is my data secure and who owns it?

Yes, your data is completely secure and you are the one and sole owner. All your communication with the system goes through secure gateways to prevent any data leaks.